[ { "Question": "How to add investigations to stre@mline ?", "Answer": "If given the permissions to add investigations, click on the 'clinical data' link on the sidebar menu and navigate to' the 'Add Investigation" }, { "Question": "How to add sundries to stre@mline ?", "Answer": "If given the permissions to add sundries, click on the 'clinical data' link on the sidebar menu and navigate to' the 'Add Sundries" }, { "Question": "How to add Drugs to stre@mline ?", "Answer": "If given the permissions to add drugs, click on the 'clinical data' link on the sidebar menu and navigate to' the 'Add Drug" }, { "Question": "How to add procedures to stre@mlie ?", "Answer": "If given the permissions to add procedures, click on the 'clinical data' link on the sidebar menu and navigate to' the 'Add Procedures" }, { "Question": "How to add services to stre@mline ?", "Answer": "If given the permissions to add services, click on the 'clinical data' link on the sidebar menu and navigate to' the 'Add Services" }, { "Question": "How to add diagnoses to stre@mline ?", "Answer": "If given the permissions to add diagnoses, click on the 'clinical data' link on the sidebar menu and navigate to' the 'Add Diagnosis" }, { "Question": "How do I register a patient ?", "Answer": "To register a patient, navigate to the\npatients item on the sidebar menu, a dropdown will \nappear and under that menu, select the option of new \npatient." }, { "Question": "How do I get an already registered patient ?", "Answer": "To view already regsitered patients, navigate to the \nthe sidebar menu and click on the patients and select \nthe option of 'view patients' and a list of all registered \npatients will appear, go ahead and select the patient \nthat you are searching for. " }, { "Question": "Can everyone in the health facility access patient information ?", "Answer": "Definitely not, patient information is restricted to users \nwho have the appropriate roles and permissions. " }, { "Question": "Can stre@mline send notifications to a patient ?", "Answer": "Unfornately no it cannot send any patients because \nstreamline is deisgned to locally on the heathcare \nfacility grounds." }, { "Question": "Can I give a patient their file from stre@mline ?", "Answer": "At the end of a patient visit, a patient file can be \ngenerated and printed for the patient to take home." }, { "Question": "Does a patient get assigned a clinic from registration ?" }, { "Question": "What is an episode ?", "Answer": "An episode is defined as the journey of the patient within\nthe healthcare facility to all the needed service stations" }, { "Question": "How many episodes need to be registered in one day ?", "Answer": "A single episode is to be created for every daily visit of \na patient unless the patient is an inpatient." }, { "Question": "How long does the patient information stay in stre@mline ?", "Answer": "Patient Information will stay for all time and to further \nemphasize this, backups for this information are made\ndaily." }, { "Question": "How secure is the patient information ?" }, { "Question": "Can I access patient information on the phone ?" }, { "Question": "Say i have multiple hospitals, can my hospital share appropriately \ninformation " }, { "Question": "How to see how much money the health facility has made within a specific timeframe ?", "Answer": "Navigation : Finance > Reports > Income Cash Report,\nselect the cashiers and see the money that they have \nin their cash drawers.'" }, { "Question": "How to handle patients without enough money ?", "Answer": "This functionality is fully dependant on the hospital \nfinance policy but fortunately stre@mline offers different \nfeatures to handle these scenarios, for example debt\nplans, patient category invoices and the debtors feature." }, { "Question": "How to handle patients who are in the “care of ” a staff at a health facility ?", "Answer": "Navigation : Finance > Reports > Staff Guarantors \nReport. Now select the date range and submit so that\nstre@mline for records within that time range then \nproceed to pay off the debt. " }, { "Question": "How to handle invoices ?" }, { "Question": "What is patient finance ?" }, { "Question": "How to print a receipt for a patient ?" }, { "Question": "Can I reprint a receipt for a patient in case they lose their receipt ?" }, { "Question": "What is a debt plan ?", "Answer": "A debt plan is a patient debt payment agreement \nbetween the hospital, a patient and a staff member \nwhere this staff member will stand in for the patient \nincase the fails to pay off their debts." }, { "Question": "What is a patient category ?" }, { "Question": "What is a patient category discount ?" }, { "Question": "How to handle daily expenses for the health facility ?" }, { "Question": "How to view expenses made within a specific time frame ?" }, { "Question": "What are payment items ?" }, { "Question": "How to create payment items?" }, { "Question": "Can a patient pay in installments ?" }, { "Question": "How to create a bank account ?" }, { "Question": "How to deposit money on the account ?" }, { "Question": "How to transfer money from one account to another ?" }, { "Question": "How to view all bank deposits made within a specific time frame ?" }, { "Question": "How to view all bank transfers made within a specific time frame ?" }, { "Question": "How to reconcile bank transactions ?" }, { "Question": "How to create a bill for a supplier ?" }, { "Question": "How to pay for inventory received from a supplier ?" }, { "Question": "What are the charts of accounts ?" }, { "Question": "What is an inpatient sheet ?" }, { "Question": "How to bill an inpatient ?" }, { "Question": "How many wards can one register on stre@mline ?" }, { "Question": "How to add treatment to an inpatient sheet ?" }, { "Question": "How to add investigations / lab tests to an inpatient ?" }, { "Question": "How to add procedures to an inpatient sheet ?" }, { "Question": "How to add sundries to an inpatient sheet ?" }, { "Question": "How to add services to an inpatient sheet ?" }, { "Question": "How does stre@mline handle maternity ?" }, { "Question": "How to handle expiring inventory ?" }, { "Question": "How to add suppliers ?" }, { "Question": "How to create a purchase order ?" }, { "Question": "How to approve purchase orders ?" }, { "Question": "How to receive inventory off stre@mline ?" }, { "Question": "How to assign roles to users on stre@mline ?" }, { "Question": "How to assign permissions to users on stre@mline ?" }, { "Question": "How to add multiple drugs ?" }, { "Question": "How to edit a drug ?" }, { "Question": "How to edit multiple drugs ?" }, { "Question": "How to dispense a prescription ?" }, { "Question": "How to perform a ward dispensation ?" }, { "Question": "How to update a pharmacy stock sheet ?" } ]